Have a Question? We’ve Got the Answer!
If you are selected as a winner in a Giveaway, Billy will contact you via the phone number and or email address you provided on your order/entry form to congratulate you and set a time for the delivery or pickup of your prize.
You will never be asked to provide a credit card or payment as a condition of a prize award.
We will never use social media to contact the winner of a Giveaway.
Please contact the support team ASAP.
merch@nctrophycase.com
Yes!
We offer FREE SHIPPING on all orders within the US over $99.
Standard Shipping:
Orders typically ship within 3-5 business days.
Standard shipping times vary based on location.
Giveaway Shipping:
During our giveaways, shipping times may be extended due to high order volumes. So we cannot guarantee specific shipping times during a giveaway period.
During giveaway periods all sales are final.
Upon placing an order, your contest entries are instantly and irrevocably submitted to our sweepstakes partner, and we are unable to alter or withdraw these entries.